Privacy Policy

1. Introduction

IPXCOM LLC ("IPXCOM," "we," "our," or "us") is committed to protecting the privacy of individuals who interact with our website, services, and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.ipxcom.com or engage with our services.

2. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, company name, and job title provided through contact forms or direct communications.
• Project Information: Technical requirements, site details, and project specifications submitted through inquiry forms.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically through standard web analytics.
• Communications: Records of correspondence, meeting notes, and proposal exchanges.

3. How We Use Your Information

• To respond to inquiries and provide project proposals
• To deliver contracted services and manage client relationships
• To send relevant technical updates, engineering bulletins, and service announcements
• To improve our website and service offerings
• To comply with applicable laws and regulations

4. Information Sharing

IPXCOM does not sell, trade, or rent your personal information to third parties. We may share information with:

• Trusted subcontractors and partners involved in delivering contracted services, under confidentiality obligations
• Legal authorities when required by law, court order, or governmental regulation
• Professional advisors (legal, accounting) under strict confidentiality

5. Data Security

IPXCOM maintains a zero-breach security record across 25+ years of operations. We implement industry-standard technical and organizational measures to protect your information, including encrypted communications, access controls, and regular security assessments. However, no transmission over the internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Project-related records are typically retained for 7 years in accordance with standard engineering and contracting practices.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, contact us at [email protected].

8. Cookies

Our website uses standard analytics cookies to understand visitor behavior and improve user experience. You may disable cookies through your browser settings; however, some features may not function properly.

9. Contact

For privacy-related inquiries, contact IPXCOM at: